Fulfillment & Shipping Policy
Last Updated: February 1st, 2026
Order Processing
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Once your order is placed, you will receive an order confirmation.
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Within 48–72 hours, we will provide an order update including estimated lead times and anticipated ship dates as supplied by the manufacturer.
Production & Lead Times
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Many lighting products are made to order and require production time.
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Estimated lead times are provided by the manufacturer and are estimates only. Actual delivery dates may vary.
Shipping
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Orders ship directly from the manufacturer or their designated distribution center.
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Shipping methods, carriers, and costs vary by manufacturer and destination.
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Delivery dates are not guaranteed.
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We will ship back ordered items as soon as they are in stock.
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PO Box addresses are not acceptable for delivery.
Delays & Damages
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We are not responsible for delays caused by manufacturers, carriers, supply chain disruptions, weather events, or force majeure.
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Any shipping damage must be reported within 48 hours of delivery with photos and documentation.
Contact Information
If you have questions or requests regarding your privacy or this policy, contact us:
Email: office@annandarthur.com
Phone: (303) 374-4308
Address: 5289 Belgium Ct, Liberty Township, OH 45011, United States